Become Exceprts in Servicenow Training by Servicenow Academy(DettifossIT) Training Institute. Our Servicenow courses are designed by IT expert trainers considering the real-time scenarios.ServiceNow is a platform-as-a-service (PaaS) provider of enterprise Service Management (SM) software. ServiceNow simulation is used globally to define, organize, and mechanize the flow of work, removing dependences on email and spread sheets to convert the delivery and service management for the enterprise. ServiceNow offers service management for every department in an enterprise including human resources, IT, facilities, etc.
Due to its global demand ServiceNow trained professionals are enjoying excellent prospect of building a professional career. In Servicenow Academy(DettifossIT) Training Institute best care has taken to plan and offer an all-encompassing ServiceNow Training program.
ServiceNow training module by Servicenow Academy(DettifossIT) institute is divided into 6 modules. This module based training offers excellent leverage for the recipients as they can enjoy their liberty of attending professional course training in flexi timing. Take a look at the 6 modules:
Module 1: Introduction and synopsis
In module 1, users will get an introduction and overview of how to interact with and navigate through this Foundations course.
Module 2: User Interface
In Module 2, users will take a close look at the welcome screen and home pages by role, as well as then will get access to content pane information formats.
Module 3: Navigation and Search
In Module 3 users will route by using filters and breadcrumbs and they will learn about right and left mouse clicks. Finally, they will look at the 5 different systems of searching in ServiceNow.
Module 4: End User Role
In Module 4, users will learn what they can see and do as a ServiceNow End User.
Module 5: ITIL User Role
In Module 5, users will learn that you can see and do as a ServiceNow ITIL User. An ITIL User has all of the competences of an end user but he can also inspect and grip incidents.
Module 6: System Administrator
In Module 6, users will learn what they can see and perform as a System Administrator. As a system administrator users will have all functionality of the ServiceNow platform.
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